Multi-hop: Another way NordVPN beat TunnelBear is through multi-hop.
Netflix: On the other hand, NordVPN let us watch Netflix while connected to their server, unlike TunnelBear, which was blocked.
With all of their other apps and with all of NordVPN’s apps, it was all or nothing, which slowed us down a bit more than necessary.
Split tunneling: TunnelBear’s Android app was the only place that we could choose which of our traffic we wanted to route through the VPN versus directly to the public network.
Whether the user has used the service in the last 30 days Yes* deleted within 15 minutes of the session termination And since TunnelBear could be forced to give the government our information, we were pleased that there wasn’t much to give them.Īnonymous telemetry data about in-app eventsĪpplication diagnostics like crash error reports However, neither company kept our web traffic or the IP addresses of the devices we connected on, and since NordVPN will never be compelled to give the government user data, we were okay with them keeping a bit more information than absolutely necessary.
Data logged: When it came to their privacy policies, NordVPN logged more customer data than TunnelBear, including device identifiers and models, the timestamps of our last sessions, and anonymous information about in-app events.
In this round, NordVPN is clearly preferable to TunnelBear, particularly for those concerned about privacy. That means that, under certain circumstances, they could be forced to hand the feds our data, which is obviously not ideal for a service meant to encrypt our data. While NordVPN is based in Panama, a non-member country, TunnelBear is based in Canada, a member.
Privacy jurisdiction: When it comes to surveillance, we prefer VPNs based in countries that are non-members to Five Eyes, Nine Eyes and 14 Eyes, an alliance that legalizes governments getting customer data from companies.